North Country Healthcare is committed to fostering a professional environment across all affiliate organizations – Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center – that promotes respect, fairness, and equal opportunity.

We strive to ensure that all employees, patients, volunteers, and community partners are treated with dignity and respect. North Country Healthcare recognizes that varied backgrounds, experiences, and perspectives contribute to the strength of our organization and supports practices that promote equitable access, participation, and opportunity in accordance with applicable laws and regulations.

 

Nondiscrimination Statement

Informing Individuals About Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement:

Discrimination Is Against the Law

North Country Healthcare complies with applicable federal civil rights laws, including Section 1557 of the Affordable Care Act, and does not discriminate on the basis of race, color, national origin, age, disability, or any other protected class as applicable under law.

North Country Healthcare does not exclude people or treat them less favorably because of any protected characteristic in the provision of health services or employment practices, consistent with applicable legal requirements.

North Country Healthcare:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in alternative formats (e.g., large print, audio, accessible electronic formats).
  • Provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact North Country Healthcare.

If you believe that North Country Healthcare has failed to provide these services or has discriminated in another way on the basis of a protected characteristic, you may file a grievance with the organization’s designated Civil Rights Coordinator. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

Click here for North Country Healthcare’s Nondiscrimination Statement.

 

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